Shipping & Returns

We make sure that your orders reach you in time. For this we are associated with trusted shipping channels who work 24/7 to help us send packages.

SHIPPING CHARGES

Shipping is free on orders above Rs. 1500. For orders below Rs. 1500, shipping within India is Rs. 100.

CASH ON DELIVERY

Cash On Delivery (COD) facility is available on all orders at an additional charge of Rs 150/- per order, this facility is available in selected cities only

TIME TAKEN TO DELIVER YOUR ORDER

Ready to Wear styles are dispatched within 24 hours. Specially-made products are usually normally shipped within one week.

All domestic orders will take about 3-4 days for delivery from the date of dispatch.

We offer shipping to most countries around the world.

International deliveries could take anywhere from 7-15 business days depending on the country and customs procedures on arrival.

You can request an Express Delivery for your order by sending us an email at contact@curiousvillage.com and we will respond to your request within 24 hours.

If you are unhappy with the piece, we will only issue you a store credit in form of a Gift Card which can be used within Sixty Days (60 Days) on our website.

We will happily accept returns within 10 days of receipt of package, of items that do not fit correctly and exchange them for the correct size depending on availability.

We do not accept returns/exchanges for Specially Made Orders. We are unable to exchange or refund used, laundered or customer damaged goods.

Please place the unused, unwashed, resalable items with original tags in a secure and waterproof postal bag. The cost of delivery for returns is not refundable, but we will gladly cover the cost of delivering replacement items to you if it’s within India. Unfortunately, we cannot offer the same terms to international customers and shipping charges would apply.

Please allow up to 3 working days for exchanges/refunds to be processed once we receive them. We will keep you updated on the status of your exchange/refund.

Images on the website are clicked with lighting effect due to which sometimes the colour of actual product may vary from the image taken.

We recommend that you dry clean ALL our products from professional dry cleaners. We will not accept any responsibility or refund or returns for products that pass color or de-form due to machine washing or hand washing at home.

Missing Parcels :

Make sure you fill in your correct address when ordering from us. We cannot accept responsibility for the wrong address being used with an order. Email us if your ordered items do not arrive and we’ll get in touch with our courier company to track down the package. It is safer if you can have your items delivered when you are present, so provide a secure daytime delivery address where possible.

Cancel the order?

Once an order is place it can be cancelled until the order is dispatched. Please call us on +91 6280 818 719 , +91 6280 807 855 or email us on contact@curiousvillage.com to cancel your order.

If the order is shipped, we can not cancel the order.

Incase a COD order is rejected, we would not be able to provide that service again to the customer.

We currently DO NOT OFFER any return or exchange on international shipment – all items are FINAL SALE ONLY.