Shipping & Delivery


SHIPPING METHODS AND COSTS

We ship within India. Once your order is processed and dispatched it is usually delivered within 3-7 days.

For delivery out of India or for more information, please contact our customer care service at contact@curiousvillage.com

SHIPMENT PROCESSING TIME

For items that are Ready to Wear, we aim to dispatch within 24 hours with the exception of sale periods where it may take up to 72 hours. Specially-made products are usually shipped within 2 weeks and can take even longer depending on the designer and work required. On the product page for each item, you'll see an accurate delivery estimate. E.g. Ready to Wear or Specially Made with estimated delivery 2-3 weeks. In case you have questions regarding the shipment time please email us at contact@curiousvillage.com

All domestic orders will take about 3-4 days for delivery from the date of dispatch.

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization. We are not responsible for any delays caused by destination clearance processes. We are unable to redirect orders once items have been dispatched.

All orders require a signature upon receipt.

If you ordered multiple items, some items may be shipped separately so that we can ensure prompt delivery. For further details please mail us at customercare@curiousvillage.com with your order number.

You can request an Express Delivery for your order by sending us an email at customercare@curiousvillage.com and we will respond to your request within 24 hours.

ORDER TRACKING

After placing an order, you will receive an e-mail acknowledgment. This will be followed by another e-mail once we have verified your payment details and approved your order for shipping. In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information.

You will receive regular e-mail updates on the delivery status of your order. You can also check the status in the My Account section of Curious Village.

INSURANCE

Curious Village insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Curious Village and transfer of responsibility in the same way.

TAXES & DUTIES

For Indian Customers: Product Prices displayed are inclusive of all taxes and duties.

For International Shipping: Please mail contact@curiousvillage.com

 

 

 

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